The Era of at the Door Brand Experience
1900’s. Local Culture. Corner Store.
1900 - 40. Global Modernization. Department Stores.
1950-70. Suburbia. The Mall.
1970 - 1990. Consolidation Culture. Big Box Stores.
1990 - Today. Digital Culture. Ecommerce. The Door.
The Digital Culture has Changed
LensCrafters to Warby Parker
Serta to Casper
Victoria Secret to Third Love
The Gap to Le Tote
Lord & Taylor to Boon + Gable
WHAT IS THE
CUSTOMERS NOW EXPECT
“I am deeply loyal to brands when I feel connected to them.”
“Top performing companies create a “renewable resource” of loyal customers. By the end of 3 years, almost 60% of their revenue is generated by repeat purchases.”
AN UNIQUE EXPERIENCE AT THE DOOR
The rapid shift from retail to Ecommerce has changed the customer experience. The experience is now at the store and the door. The customer demand for convenience, ease and sustainable packaging options will continue to rise. The need for ever changing lifestyle messaging will be key to customer loyalty and brand success.
The Experience Begins at the First Touch Point
REUSABLE SHIPPER + SENSOR
Reusable . Easy to Open . Real Time Tracking Data . Predictive Analytics
Consumer Engagement Score + Service . Environmental Impact Monitoring
HOW IT WORKS
CUSTOMER EXPERIENCE IN DEMAND
KEY TO LOYALTY
"I received a message from your mailing list about the mailer, and was so impressed I felt compelled to reach out and express my appreciation to you." - Toad Consumer
Start with 500 shippers for rent at $1000/Month,
Start with 1000 shippers for rent at $2000/Month.
$2/Shipper for Pilot Year (based on monthly average orders/need).
THE ECOM ECONOMY IS HERE
IT HAS FUNDAMENTALLY CHANGED
HOW WE SHOP. HOW WE LIVE.